Many South Africans are shocked this month as their SRD R350 grant didn’t appear in their bank accounts for October. The missing payment issue has caused frustration among millions of applicants who rely on this vital support from the SASSA payment system. While some assumed a technical glitch, there are deeper reasons why the R350 grant not showing in the bank. Let’s break down what’s really happening behind this missing payout and what you can do to ensure your funds arrive soon.

Why Your SRD R350 Payment Is Missing in October
The main reason the R350 payment delay occurred in October is due to additional bank verification checks by SASSA. This month, the agency implemented stricter fraud control systems to verify applicants’ bank account details before releasing payments. If your account information does not match the name or ID registered with SASSA, your funds will be held for manual review. This step ensures that the SRD grant payment goes only to legitimate beneficiaries and not to fake or duplicate accounts.
Also Read : SASSA Grant Payments Coming in November 2025 – How much will you get in this month? Check Amount
Verification and Processing Timelines Explained
According to the SASSA update, once your details are verified successfully, the SRD grant approval status will change to “Payment Pending,” and the money will reflect in your bank within 3–7 working days. However, delays may happen if the bank verification process is still ongoing. Beneficiaries are advised to frequently check their SASSA status online using the official website or WhatsApp system. Keeping your banking details updated and ensuring your ID matches the account holder name is crucial to avoid future disruptions.
Other Common Reasons for SRD R350 Not Showing
Sometimes, the issue is not with SASSA but with the bank processing time. Public holidays, technical downtime, or internal bank audits can delay the reflection of your SRD R350 grant. In other cases, if your status shows approved but no payment has been made, it could mean that your funds are in the queue for release. SASSA processes payments in batches, so some applicants may receive theirs earlier while others wait a few more days. Always ensure your payment method is valid and active.
How to Check and Resolve Missing SRD Payments
If your grant has not appeared yet, log in to the SASSA online portal and check the latest payment month. Confirm that your bank details are correct and approved. If issues persist, contact the SASSA helpline or visit your nearest office with your ID and proof of application. You can also use the WhatsApp SRD checker to track your payment. Remember, SASSA has confirmed that all verified payments for October will be processed before the end of the month, so patience and regular monitoring are key.
| Reason for Delay | Expected Resolution Time | Action Required |
|---|---|---|
| Bank verification pending | 3–7 working days | Wait for SASSA confirmation |
| Incorrect bank details | Until details corrected | Update info on SASSA portal |
| Technical system error | 24–48 hours | Recheck status later |
| Payment batch delay | Up to 10 days | Monitor status regularly |
| Fraud review hold | Varies per case | Contact SASSA support |
Also Read : Senior Citizen Grant Update R10 Rise only in November for SASSA beneficiaries – No bonus Added, Payout Calendar
FAQ 1: Why is my SRD R350 not showing in my bank?
Your grant may be delayed due to bank verification or payment batch processing.
FAQ 2: How long does SASSA take to verify bank details?
It usually takes about 3–7 business days for SASSA to verify and release payments.
FAQ 3: Can I still get my October payment later?
Yes, once your verification is cleared, your October funds will be paid retroactively.
FAQ 4: What should I do if the problem continues?
Contact SASSA support or visit your nearest office for manual assistance.
